Dr. Flint is the Regal Entertainment Group Professor of Business and Director of the Shopper Marketing Forum at The University of Tennessee, Knoxville. He has a Ph.D. in marketing and logistics from the University of Tennessee. He has an engineering degree from Annapolis and an MSA from Central Michigan University. He has industry experience as an industrial sales engineer for the Aerospace/Commercial Rolled Products Division of Alcoa, is a former Naval Flight Officer and former aircraft maintenance division officer. He is well published in both marketing and logistics top tier journals such as The Journal of Marketing and the Journal of Business Logistics, regularly presents at global conferences, and regularly reviews manuscripts for at least a dozen journals and conferences. Dr. Flint’s expertise is in customer value, as a subset of business and consumer behavior, customer value management, specifically helping firms gain deeper insights to their customers, and logistics innovation. Dr. Flint is a member of the Academy of Marketing Science, the American Marketing Association and the Council of Supply Chain Management Professionals. He teaches students in UTK’s Undergraduate, full time MBA, Aerospace Executive MBA, Marketing PhD, and Executive Development programs. He has worked with a wide range of industrial and consumer organizations both as a market researcher and trainer.
Customer Value, Business Buyer Behavior
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